On May 6th, the French Telecom operator Orange admitted another hacking of clients’ and prospects’ personal data which has affected 1.3 million people. This happened just three months after a previous case that had affected about 800,000 of them.
“A limited amount of personal information about customers and prospects” have been copied during an intrusion into the operator systems has been detected on April 18th: names, e -mail address when available but also mobile and landline phone numbers, mobile and Internet operators and date of birth as announced by Orange group in emails and other messages warning about possible phishing attacks using those data.
One may ask about the delay of almost three weeks that Orange took to talk about this new hacking case to the people who may be the victims. One of Orange spokesmen justified the action of the operator, the need to quantify the data stolen, “lock the technical network ” and ” ensure that the flaw no longer exists” , then “deduplicate lists “, which often contain several times the same names.
Last February, Orange had already admitted a personal data theft from 800,000 of its Internet customers. On November 2013, its CEO, Stéphane Richard, tried to reassure its customers by signing a charter solemnly pledging to protect their personal data.
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