Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 40 Users Found This Useful Was this answer helpful? Yes No Related Articles How to change the protocol? Le VPN app automatically selects a protocol if one of the protocols is not reachable. However,... How to check if my router is VPN enabled (DD-WRT)? Do you have a list? You can find the list of all VPN-compatible (DD-WRT) routers at this page and check if your... Where to find connections details & logs If you’re having problems connecting to our VPN service, please follow steps below to send us the... How to recover lost Le VPN credentials Your credentials to access client area and the Le VPN app & connection are different. To... How to activate HybridVPN? HybridVPN is a clever mix of VPN and SmartDNS . In addition to the VPN security it offers, one...