Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 40 Users Found This Useful Was this answer helpful? Yes No Related Articles How to recover lost Le VPN credentials Your credentials to access client area and the Le VPN app & connection are different. To... Where to find connections details & logs If you’re having problems connecting to our VPN service, please follow steps below to send us the... How to make Le VPN run on startup and automatically connect If you wish to have your computer to launch Le VPN app on start-up and connect automatically to... Which ports does Le VPN use? Le VPN may establish VPN connections on the following ports: PPTP: Port 1723 TCP L2TP over... How to change the protocol? Le VPN app automatically selects a protocol if one of the protocols is not reachable. However,...