Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 40 Users Found This Useful Was this answer helpful? Yes No Related Articles Where to find connections details & logs If you’re having problems connecting to our VPN service, please follow steps below to send us the... What are “Recent” and “Favorite” connections? When you click on "Select Another Location", countries are sorted in 4 different tabs. The 2... Disabling the Internet connection on Le VPN disconnection A kill switch is a feature in our app which ensures that your device is not communicating on the... How to make Le VPN run on startup and automatically connect If you wish to have your computer to launch Le VPN app on start-up and connect automatically to... How to login to the app with another username? If you have another username that you wish to login into our app, please follow the steps below:...