Knowledgebase

Where to find connections details & logs

1. Click on Le VPN icon in the Task Bar (in Windows) or in Upper Panel (in Mac OS X) and choose "Details..."

2. In the newly opened window, select the protocol and the server with which you have a problem.

3. Click on logs icon and select and copy all of the text content in the corresponding window.

4. Copy this text to your support ticket.

To uninstall Le VPN application on Mac OS X go to your "Applications" folder, select "Le VPN.app"...

You should submit a ticket to our support center and one of our specialists will resend your...

Yes, you can install Le VPN on different computers. Moreover, five simultaneous connections with...

Connection speed depends on your geographical location and internet provider. Please note that...

Please check your spam folder. If you still can't find the email, you can submit a support ticket...