Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 40 Users Found This Useful Was this answer helpful? Yes No Related Articles Where to find connections details & logs If you’re having problems connecting to our VPN service, please follow steps below to send us the... How to change the language? Our app supports the following languages: • EN: English • ES: Spanish • FR: French • IT:... Connection speed decreases while using Le VPN Connection speed depends on your geographical location and internet provider. Please note that... How to set up 2 factors authentication for your client area? Two-factor authentication (2FA) is the second layer of security to protect your account. We... How to make Le VPN run on startup and automatically connect If you wish to have your computer to launch Le VPN app on start-up and connect automatically to...