Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 40 Users Found This Useful Was this answer helpful? Yes No Related Articles How to change the protocol? Le VPN app automatically selects a protocol if one of the protocols is not reachable. However,... Can I use Le VPN on different computers? Yes, you can install Le VPN on different computers. Moreover, five simultaneous connections with... How to login to the app with another username? If you have another username that you wish to login into our app, please follow the steps below:... How to check if my router is VPN enabled (DD-WRT)? Do you have a list? You can find the list of all VPN-compatible (DD-WRT) routers at this page and check if your... Where to find connections details & logs If you’re having problems connecting to our VPN service, please follow steps below to send us the...