Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 39 Users Found This Useful Was this answer helpful? Yes No Related Articles Where to find connections details & logs If you’re having problems connecting to our VPN service, please follow steps below to send us the... Connection speed decreases while using Le VPN Connection speed depends on your geographical location and internet provider. Please note that... How to change the protocol? Le VPN app automatically selects a protocol if one of the protocols is not reachable. However,... How to login to the app with another username? If you have another username that you wish to login into our app, please follow the steps below:... How to recover lost Le VPN credentials Your credentials to access client area and the Le VPN app & connection are different. To...
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