Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 40 Users Found This Useful Was this answer helpful? Yes No Related Articles Connection speed decreases while using Le VPN Connection speed depends on your geographical location and internet provider. Please note that... How to uninstall Le VPN To uninstall Le VPN application on macOS go to your "Applications" folder, select "Le VPN.app"... What are “Recent” and “Favorite” connections? When you click on "Select Another Location", countries are sorted in 4 different tabs. The 2... How to set up 2 factors authentication for your client area? Two-factor authentication (2FA) is the second layer of security to protect your account. We... Disabling the Internet connection on Le VPN disconnection A kill switch is a feature in our app which ensures that your device is not communicating on the...