Knowledgebase Portal Home Knowledgebase Frequently Asked Questions You haven't received the welcome email with your Le VPN credentials Toggle Sidebar You haven't received the welcome email with your Le VPN credentials Please check your spam folder. If you still can't find the email, you can submit a support ticket and one of our operators will resend it. 40 Users Found This Useful Was this answer helpful? Yes No Related Articles How to change the protocol? Le VPN app automatically selects a protocol if one of the protocols is not reachable. However,... How to activate HybridVPN? HybridVPN is a clever mix of VPN and SmartDNS . In addition to the VPN security it offers, one... Connection speed decreases while using Le VPN Connection speed depends on your geographical location and internet provider. Please note that... What are “Recent” and “Favorite” connections? When you click on "Select Another Location", countries are sorted in 4 different tabs. The 2... How to login to the app with another username? If you have another username that you wish to login into our app, please follow the steps below:...